Report Bugs
Where to report bugs?
You can report bugs on our Discord Server. Open a ticket in the #ticket channel and we will help you.
False Positives
A false positive is when the anticheat flags a player for cheating when they are not.
In order to report a false positive, you must have these things:
- A video of the false positive (Must be the first person view of the player)
- Verbose messages(
/matrix verbose) - Server Version & Client Version & Matrix Version
Bypasses
A bypass is when a player is cheating and the anticheat does not flag them.
In order to report a bypass, you must have these things:
- A video of the bypass (Must be the first person view of the player)
- Verbose messages(
/matrix verbose) - Hacker's Client Name & Version
- Server Version & Client Version & Matrix Version
Crashes & Errors
If the anticheat crashes or throws an error, please send us the server logs and the crash report.